Shipping Info

At Quilt & Stitch Story, we are committed to providing our customers with a smooth and reliable shopping experience. This Shipping Policy explains the terms and conditions related to the delivery of products purchased from our website.

We offer free shipping on all orders, irrespective of the order value.

1. Shipping Locations

We currently ship to the following regions:

* Domestic

2. Processing Time

* Orders are generally processed within 1–2 business days (processing) after payment confirmation.
* Custom or made-to-order products may require additional processing time. Please check the respective product description for specific details.

3. Shipping Method and Delivery Time

We offer Express Shipping worldwide, with an estimated delivery time of 6–7 days (shipment). Can take some extra time for remote locations.

Free Express Shipping is available on all orders.

Please note that delivery times are estimates and may be affected by customs clearance, public holidays, weather conditions, or other circumstances beyond our control.

4. Order Tracking

Once your order has been shipped, you will receive a confirmation email containing the tracking details. You can use the tracking number to check your shipment status on the courier partner’s website.

5. Delivery Issues

If your order is delayed, lost, damaged during transit, or incorrectly delivered, please contact us at quiltandstitchstory@gmail.com or call +91-7023314128. We will coordinate with the courier partner to investigate and resolve the issue.

6. Exchanges

We do not offer returns or refunds. However, eligible products may be exchanged within 14 days of delivery. Please refer to our Exchange Policy for complete eligibility requirements and instructions.

7. Changes to This Shipping Policy

Indo Textile Crafts, operating under the trade name Quilt&Stitch Story, reserves the right to update or modify this Shipping Policy at any time. Any changes will be published on our website.

8. Contact Us

For questions or concerns regarding shipping, please contact us:

Trade Name: Quilt&Stitch Story
Legal Name: Indo Textile Crafts
GSTIN: 08ABEPH1234L1ZT
Address: 327, Shivad Haveli, Purana Amer Road, Jaipur – 302002, Rajasthan, India
Email: quiltandstitchstory@gmail.com
Phone: +91-7023314128

Thank you for choosing Quilt&Stitch Story!